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Greater dissatisfaction among Swedish mortgage holders

Monday, 21 November 2011
Swedish mortgage customers are less satisfied with their mortgage companies than they were last year, a study from the Swedish Quality Index (SKI) show.
All players in the sector receive lower ratings than Handelsbanken, SEB and Swedbank. Lansforsakringar has the most positive rating among private customers while SBAB Bank had the best recommendation among institutions


Salespeople's trust in their brokers are very good, everyone gets a good satisfaction rating. With regard to savings and personal loans Avanza Bank had the best ratings while Nordea fall sharply compared with 2010.
So if you want to deal with banking in Sweden remember what we said.
By Scancomark.se Team

Swedish bank Borrowers satisfaction index (index between 0 and 100)  
Bank Index 2011 Index 2010 Change
Länsförsäkringar 78.6 81.7 -3.1
Handelsbanken 75.3 73.7 1.6
SBAB 69.8 71.7 -1.9
SEB 69.4 68.6 0.8
Nordea 66.9 68.2 -1.3
Swedbank 66.3 69.9 -3.6

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